Category Archives: Work

Why do I choose Delphi?

Why?  Really, why do I?  In a world full of PHP, Java, Visual Studio, Python, Lua, and all these other syntaxes, what is it about Delphi that brings me back time and time again? First off, let’s be clear – … Continue reading

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Multipliers Don’t Create

Well, that’s a rather general topic, isn’t it?  Okay, let’s get specific:  in the last twenty years, computers and software, roughly labeled “technology,” have become absolutely ubiquitous and necessary in first-world business.  And yet, human expectations of them have been … Continue reading

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KPIs for a QA Team

This post is somewhat less than lengthy, but I figure this will be of some use regardless.  A while back I was doing KPI discussions for various groups, and got distracted.  Here’s what I measure for QA personnel: Bugs that … Continue reading

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KPIs Part II – As Applied to a Technical Support department

This is Part 2 of a series – Part 1 can be found here So…part 2 of this series will take a look at the KPIs appropriate for a Technical Support department.  In order to arrive at what elements of … Continue reading

Posted in Business, IT, Work | 1 Comment

Problems in Retail

I was asked recently (during an interview) what my view of the retail world was – as an open-ended question and not focused on the aspects of how to use technology to provide a solution, I stumbled over it.  It … Continue reading

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Key Performance Indicators in IT – part 1

I was asked recently by a company as part of their first-round hiring process a question very similar to this: How would you establish measurement of the departments under you in such a way that you would have an indication … Continue reading

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If you’re in London and looking for a job…

Bubblejobs is showing the openings at PrismaStar (aka – my current employer). Two years ago I wouldn’t have recommended it, but having started back with them six months ago, I think things have changed. Check them out, and I’ll answer … Continue reading

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