Category Archives: Business

Why do I choose Delphi?

Why?  Really, why do I?  In a world full of PHP, Java, Visual Studio, Python, Lua, and all these other syntaxes, what is it about Delphi that brings me back time and time again? First off, let’s be clear – … Continue reading

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GeoIP is NOT acceptable

Hi all. Forgive the incendiary headline.  I do consider GeoIP to have its legitimate uses, but please, bear with me and read on. While my primary PC updates itself to Windows 10, I feel the need to express something that … Continue reading

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KPIs for a QA Team

This post is somewhat less than lengthy, but I figure this will be of some use regardless.  A while back I was doing KPI discussions for various groups, and got distracted.  Here’s what I measure for QA personnel: Bugs that … Continue reading

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KPIs Part II – As Applied to a Technical Support department

This is Part 2 of a series – Part 1 can be found here So…part 2 of this series will take a look at the KPIs appropriate for a Technical Support department.  In order to arrive at what elements of … Continue reading

Posted in Business, IT, Work | 1 Comment

Problems in Retail

I was asked recently (during an interview) what my view of the retail world was – as an open-ended question and not focused on the aspects of how to use technology to provide a solution, I stumbled over it.  It … Continue reading

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Key Performance Indicators in IT – part 1

I was asked recently by a company as part of their first-round hiring process a question very similar to this: How would you establish measurement of the departments under you in such a way that you would have an indication … Continue reading

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No more pink ribbons for me

My money for cancer research (admittedly not a large share of my income) is going somewhere other than Komen. The Susan G. Komen charity is the one that is responsible for all the tiny little pink ribbons and the various … Continue reading

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Interesting article on the Costa Cruise tragedy

I saw this today, which our CEO posted as an interesting management lesson. It opened like this (partial reprinting from the link above): How would you react if you owned sunken ship Costa Concordia? I have been asking myself that … Continue reading

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